Terms of Service

Effective date: September 2, 2026

These Terms of Service ("Terms") govern your access to and use of the Make Corrections application, website, and related services (collectively, the "Service"), provided by Pifer Creative LLC, doing business as Make Corrections ("Make Corrections," "we," "us," or "our"). By creating an account, accessing, or using the Service, you ("you," "Customer," or "User") agree to these Terms. If you are entering into these Terms on behalf of a company or other legal entity (such as an architecture firm), you represent that you have authority to bind that entity, and "you" refers to that entity.

If you do not agree to these Terms, do not use the Service.

1. The Service

Make Corrections is a software tool that assists design professionals in reviewing construction submittals for conformance with project specifications, using automated analysis including artificial intelligence ("AI") models. The Service may generate draft review comments, summaries, markups, and related output ("Output").

2. Professional Responsibility — Please Read Carefully

Definitions. In these Terms, "Output" means any comment, review, letter, log, markup, summary, export, or other content generated by or with the assistance of the Service. "Contributor" means any person or entity who has at any time developed, designed, authored, advised on, tested, trained, reviewed, or otherwise contributed to the Service or its content, including any individual who is or was licensed as an architect, engineer, or other design professional in any jurisdiction.

2.1 Professional use only

We offer the Service solely to licensed design professionals and to firms and personnel working under the direction of a licensed design professional. By accessing the Service you represent that you are such a professional, or act under the supervision of one, and that you hold the education, licensure, experience, and independent professional judgment necessary to evaluate, correct, and take responsibility for the Output.

2.2 The Service is software, not professional services

The Service does not render architectural, engineering, construction, legal, code-compliance, life-safety, or other professional services or advice, and does not constitute the practice of architecture or engineering. Your use of it creates no architect-client, engineer-client, or other professional or fiduciary relationship — not with us, and not with any Contributor.

Neither we nor any Contributor: (a) exercises responsible charge or direct supervision over any Output or any project; (b) reviews, approves, seals, stamps, signs, or certifies any Output, submittal, drawing, specification, or other project document; or (c) performs any observation, inspection, or evaluation of any project.

No Output is the professional opinion, determination, or certification of any licensed individual, and you may not represent it as such.

2.3 You are responsible for the Output

The Output is preliminary, unverified draft work product, and serves only as an aid to your own professional review. You are solely responsible for it and for every use, adoption, transmission, publication, or reliance upon it. That includes your obligation to:

  • independently review, verify, and correct all Output against the governing contract documents, specifications, drawings, approved substitutions, manufacturer data, and applicable codes, standards, and regulations, using your own professional judgment;
  • determine what comments, markings, stamps, actions, or dispositions are appropriate on any submittal or other document, and issue them under your own name, seal, and authority;
  • confirm that any Output transmitted to an owner, contractor, consultant, authority having jurisdiction, or other third party is accurate, complete, and appropriate for its intended purpose; and
  • comply with all professional standards of care, licensing requirements, contractual obligations, and legal duties applicable to your practice.

We issue, adopt, and transmit no Output. All Output that leaves your control does so by your own act, and is your own work product.

3. Eligibility and Accounts

You must be at least 18 years old and capable of forming a binding contract. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly at info@makecorrections.com of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

4. Customer Data and License

"Customer Data" means the documents, project information, and other content you or your users upload to or generate within the Service. As between you and us, you retain all ownership of Customer Data. You grant us a worldwide, non-exclusive license to host, store, process, transmit, and display Customer Data solely to provide, maintain, secure, and improve the Service, including transmitting relevant content to our third-party subprocessors (see the Privacy Policy). You represent that you have the rights necessary to upload Customer Data and to grant this license, and that doing so does not violate any third party's rights or any confidentiality obligation.

5. Acceptable Use

You agree not to: (a) use the Service in violation of any law or third-party right; (b) upload content you lack the right to upload, or that is unlawful, infringing, or malicious; (c) attempt to gain unauthorized access to the Service, other customers' data, or our systems; (d) probe, scan, or test the vulnerability of the Service except as expressly authorized; (e) interfere with or disrupt the Service; (f) reverse engineer or attempt to extract source code except as permitted by law; (g) resell or provide the Service to third parties except as expressly permitted; or (h) use the Service to build a competing product.

6. AI Output

Automated systems generate the Output in whole or in part, including large language models and other machine-learning technologies. Such systems are probabilistic and imperfect.

The Output may be incomplete, inaccurate, internally inconsistent, or wrong. It may misread, misattribute, or fail to locate text in a document. It may cite specification language incorrectly, or cite language that does not exist. It may produce different results for identical inputs.

The Service performs no complete or exhaustive review. The absence of a comment, flag, citation, or finding does not mean no issue exists. You may not treat silence in the Output as a clearance, approval, or verification of conformance.

7. Fees, Billing, and Usage Limits

Paid plans are billed through our third-party payment processor, Stripe. By subscribing, you authorize recurring charges to your payment method per the plan you select. Fees are [non-refundable except as required by law / subject to the refund terms stated at purchase]. We may change pricing on prospective notice. The Service may enforce usage limits (including per-account monthly processing caps); reaching a limit may temporarily restrict certain features until the limit resets or the plan is upgraded. Failure to pay may result in suspension or termination.

8. Third-Party Services

The Service relies on third-party providers (including for AI processing, hosting, storage, authentication, email, and payments). Your use may be subject to those providers' terms, and we are not responsible for third-party services. See the Privacy Policy for the current list of subprocessors.

9. Confidentiality and Security

We will use commercially reasonable administrative, technical, and organizational measures designed to protect Customer Data. However, no method of transmission or storage is perfectly secure, and we do not guarantee that Customer Data will not be accessed, altered, or destroyed by breach of our safeguards. You are responsible for determining whether the Service's security is appropriate for the sensitivity of the data you upload.

10. Term and Termination

These Terms apply while you use the Service. You may stop using the Service and terminate your account at any time. We may suspend or terminate your access (a) for breach of these Terms, (b) to comply with law, or (c) if providing the Service becomes commercially impracticable, with reasonable notice where practicable. On termination, your right to use the Service ends. We will make Customer Data available for export for [30] days after termination, after which we may delete it, except as required by law or our backup cycle.

11. Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND EACH CONTRIBUTOR DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR QUIET ENJOYMENT.

WE DO NOT WARRANT THAT THE OUTPUT WILL BE ACCURATE, COMPLETE, ERROR-FREE, OR SUITABLE FOR ANY PARTICULAR PROJECT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR SECURE. NO ADVICE OR INFORMATION OBTAINED FROM US OR THROUGH THE SERVICE CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR ANY CONTRIBUTOR SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR ANTICIPATED SAVINGS, OR FOR ANY CONSTRUCTION COST, DELAY, REWORK, REPROCUREMENT, SCHEDULE IMPACT, CLAIM, BACK-CHARGE, OR PROFESSIONAL LIABILITY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR ANY OUTPUT. THIS APPLIES WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCTS LIABILITY, OR ANY OTHER THEORY, AND WHETHER OR NOT WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY, AND THAT OF ALL CONTRIBUTORS, FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR ANY OUTPUT SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU ACTUALLY PAID US FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

YOU ACKNOWLEDGE THAT WE SET OUR FEES IN RELIANCE ON THESE LIMITATIONS, THAT THEY REFLECT A REASONABLE ALLOCATION OF RISK BETWEEN COMMERCIAL PARTIES, AND THAT THEY APPLY EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. NOTHING HERE LIMITS LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.

12.1 Contributors

No Contributor bears any liability or responsibility, personal or professional, for the Service or for any Output, in any capacity — individual, professional, licensed, or as an officer, director, member, manager, employee, agent, or advisor. A Contributor's participation in developing the Service is not the rendering of professional services to you or to any third party, is not the assumption of any duty of care, and is not the exercise of professional judgment on any project on which you use the Service.

You release each Contributor from all claims arising out of or relating to the Service or any Output, and agree not to sue, name, join, implead, or assert any claim, cross-claim, or third-party claim against any Contributor arising out of or relating to your use of the Service or the Output.

12.2 No design credit or project participation

Neither we nor any Contributor claims design credit, authorship, participation, involvement, or professional responsibility for any project on which you use the Service, and nothing in the Service, the Output, or these Terms shall be construed as asserting any of those things. Developing and providing the Service is not participation in the design or administration of any project; it creates no privity of contract with any owner, contractor, subcontractor, supplier, consultant, or other person, and is not an assumption of any obligation you owe under any agreement.

You shall not state or imply that we or any Contributor participated in, contributed to, reviewed, approved, or bear responsibility for any project, submittal, or document, and shall not attribute any Output to us or to any Contributor by name, license number, seal, or professional title.

13. Indemnification

You shall defend, indemnify, and hold harmless us and each Contributor, and our respective officers, directors, members, employees, and agents, from and against any claims, demands, actions, proceedings, liabilities, damages, losses, judgments, settlements, fines, penalties, and costs (including reasonable attorneys' fees and expert fees) arising out of or relating to:

  • your use of the Service or the Output;
  • any Output you transmit, publish, adopt, or rely upon, or that any person receives from you;
  • any claim by an owner, contractor, consultant, authority having jurisdiction, or other third party in connection with a project on which you used the Service;
  • your breach of these Terms or of any representation in them; or
  • your violation of any law, regulation, professional standard, licensing requirement, or third-party right.

We will promptly notify you of any such claim, and may participate in its defense at our own expense with counsel of our choosing. You may not settle any claim in a way that admits fault on our part or on the part of any Contributor, imposes any obligation on us or them, or affects the professional standing of any Contributor, without our prior written consent.

13.1 Third-party beneficiaries

Each Contributor is an intended third-party beneficiary of Sections 2, 6, 11, 12, and 13, and may enforce them directly. Except as stated here, these Terms confer no rights or remedies on anyone who is not a party to them.

13.2 Acknowledgment and survival

You acknowledge that you have read and understood Sections 2, 6, 11, 12, and 13, that we presented them conspicuously, that you accepted them knowingly and voluntarily, and that you had the opportunity to consult counsel and to obtain your own professional liability insurance. These Sections survive any expiration or termination of these Terms and any cancellation of your subscription. If any provision is held unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be, severed, with the rest continuing in effect.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-app). Your continued use after the changes take effect constitutes acceptance.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws rules.

Informal resolution first. Before starting a formal proceeding, you agree to contact us at info@makecorrections.com with a written description of the dispute and to give us thirty (30) days to resolve it. Most disputes can be settled this way, and we would rather fix a problem than argue about it.

Binding arbitration. If a dispute cannot be resolved informally, you and we agree that it will be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, rather than in court. The arbitration will take place in Pima County, Arizona, or by videoconference or on written submissions if you prefer. The arbitrator's decision may be entered as a judgment in any court of competent jurisdiction.

What is not covered. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or confidential information.

No class actions. Disputes will be resolved individually. You and we each waive any right to bring or take part in a class, collective, or representative proceeding, and an arbitrator may not consolidate claims or preside over any form of representative action.

Your right to opt out. You may opt out of this arbitration agreement by emailing info@makecorrections.com within thirty (30) days of first accepting these Terms, stating your name, your firm, and that you are opting out of arbitration. Opting out affects nothing else in these Terms, and we will not treat it as a reason to refuse or end your service.

Effect. By agreeing to arbitration, you and we are each giving up the right to sue in court and to a jury trial, except as stated above.

Venue for anything else. For any matter not subject to arbitration, the exclusive venue is the state or federal courts located in Pima County, Arizona, and you consent to their jurisdiction.

16. Miscellaneous

These Terms, together with the Privacy Policy and any order or plan terms, are the entire agreement between you and us regarding the Service. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

17. Contact

Questions about these Terms: info@makecorrections.com, Pifer Creative LLC (d/b/a Make Corrections), Tucson, Arizona.

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